Frequently Asked Questions

How long will my order take to ship? 

Please allow 10-14 days for processing and shipping.

What is your return policy?

Due to the limited availability of items, all sales are final. Please have a look at all the descriptions and measurement guides before you purchase.

However, if you have any issues with quality or construction, please submit a form under the Info section in the 'Contact' tab for further inquiry.

When will you restock?

Certain items are made through creative expression and may involve an extensive production process. Items are added as designs are completed. However, AL1 branded logo items will always be part of the product line. For further updates, sign up for our email list on the Welcome Page.

Do you know if sold-out items restock?

Some items are made from limited or reclaimed materials, which limits the creation of duplicates in some instances.

If applicable, the item's 1-of-1 nature will be specified in the product description. Similar silhouettes and combinations may be offered in the future.

May I place a custom order?

Custom orders are not available at this moment.

 

Please visit our 'Contact' in the Info Tab for other questions.