Frequently Asked Questions

How long will my order take to ship? 

Due to the handmade nature of certain pieces, please follow the specific piece's lead time listed in the description.

What is your return policy?

Due to the limited availability of items, all sales are final. Please have a look at all the descriptions and measurement guides before you purchase.

When will you restock?

Certain items are made through creative expression and may involve an extensive production process. Items are added as designs are completed. However, AL1 branded logo items will always be part of the product line. Be on the lookout for a future mailing list!

Do you know if sold-out items restock?

Some items are made from limited or reclaimed materials, which limits the creation of duplicates. If applicable, the item's 1-of-1 nature will be specified in the product description. Similar silhouettes and combinations may be offered in the future.

May I place a custom order?

Custom orders are not available at this moment.

 

Please feel free to visit our 'Contact' in the Info Tab for any other questions.